Wco44 Privacy Policy — Malaysia Member Personal Data Protection

Wco44 collects your personal data through several means — either directly when you register or use the platform, or automatically via tracking technologies as you browse our website. We only collect information that is genuinely necessary for the stated purposes.

Information you provide directly:

• Full name, date of birth and identification number for identity verification (KYC)
• Email address and mobile number for account communications
• Current residential address for legal compliance purposes
• Payment method details such as bank account numbers and digital wallet information
• KYC supporting documents such as a copy of your ID card and proof of address

Information collected automatically:

• IP address, device type and browser used
• Gaming activity log and transaction history data
• Platform usage patterns and pages visited
• Location information based on IP address (country or region level only)

The personal data we collect is used for various purposes related to the operation of the wco44 platform and to ensure the best possible experience for you. Below is a summary table of our data usage:

Wco44 will not use your personal data for any purpose not stated in this policy without obtaining your consent beforehand. All data usage is strictly governed by our internal policies.

Wco44 takes a highly cautious approach to sharing your personal data. We do not sell or disclose your personal data to third parties for commercial purposes. However, there are limited situations where data sharing may be required:

• Payment service provider — to securely process your deposits and withdrawals
• Game software provider — only the minimum data required to access games
• Regulatory authority — when required by Malaysian law or a court order
• Audit and compliance firm — for mandatory external audit purposes
• Cybersecurity provider — for fraud detection and security threat monitoring

All third parties receiving data from wco44 are bound by strict data protection agreements and may only use such data for the specified purposes. We ensure every third-party partner maintains security standards comparable to our own.

Wco44 invests seriously in security infrastructure to protect members' personal data. We employ a combination of the latest security technologies and industry best practices to keep your data safe at all times.

• 256-bit SSL Encryption — all communications between your device and our servers are fully encrypted
• Two-factor authentication (2FA) — an additional security layer for accessing your account
• 24/7 Monitoring — our security systems are monitored around the clock by a team of experts
• Regular penetration testing — security audits conducted periodically by independent parties
• Automatic data backup — your data is automatically backed up to a separate secure location

While we take all reasonable steps to protect your data, no security system is entirely infallible. In the event of any security incident involving your personal data, wco44 will notify you within the timeframe required by applicable law.

You also play an important role in keeping your account secure. Make sure you use a strong password, never share your login details with anyone, and report any suspicious activity to us immediately via live chat.

Wco44 uses cookies and similar tracking technologies to improve the user experience, analyse platform performance and deliver relevant content to you. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Performance Cookies — collects information on how you use the platform to help us improve our services
• Functional cookies — stores your preferences such as language, display settings, and login information
• Analytics cookies — helps us understand aggregate usage patterns for continuous improvement

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you. wco44 is committed to respecting and facilitating the exercise of these rights:

Wco44 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable Malaysian law. Once the retention period expires, your data will be securely deleted or anonymised.

• Active account data — retained for the duration your account is active and for 7 years after account closure (financial audit requirements)
• Transaction records — retained for 7 years in compliance with anti-money laundering legal requirements
• KYC Documents — retained for 5 years after the business relationship ends
• Communication logs — retained for 2 years for dispute resolution purposes
• Cookie and analytics data — retained for a maximum of 13 months

Once the designated retention period has elapsed, wco44 will systematically delete or anonymise your data. The deletion process follows industry standards to ensure the data cannot be recovered.

Wco44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform enhancements. Where significant changes are made, we will notify you via an in-platform notification or your registered email.

The "Updated" date shown at the top of this page reflects the date of the last amendment to this policy. It is your responsibility to review this page periodically to stay informed of the current policy in effect.

Your continued use of the wco44 platform following any amendments to this privacy policy constitutes your acceptance of the updated policy. If you disagree with the changes, please contact us for further discussion or close your account.